Migration to Push Press FAQ

It’s time to migrate you to our very own Invictus Boston app powered by PushPress! The process should only take a few minutes.

We all member accounts last week and you should have received an email (at this email) from PushPress that looks like the one below. If you can’t find it, please check your SPAM folder. If you still can’t find it, email bartels@invictusboston.com and we will resend your invite.

Here are a few important steps to complete from here:

1. Download the Invictus Boston Members app if you haven’t already. This will be your new hub for signing into class, tracking workouts, and staying connected.

   • Download link for Apple

   • Download link for Google

2. Login using the email address associated with your membership account and if you haven’t established a password for your account yet, click “I Forgot My Password” to set one up.

3. Add your billing information in the app to ensure there's no disruption to your membership.

   • From the home screen, click the gear icon next to your name, click “Payments”, and then add your credit/debit card.

4. Make sure your contact information is accurate

   • From the home screen, click the gear icon next to your name, click “Profile”, upload a profile photo and update your contact information if it’s out of date.

5. Sign the Liability Waiver and Member Policy. You will need to do this before you can start booking classes.

   • From the home screen, click the gear icon next to your name, click “Documents” and you will find them there to sign.

   • These may take a day or two to show in your account.

6. Make sure your membership plan is accurate.

   • From the home screen, click “memberships” and confirm you have the right membership assigned to your account. If it isn’t, reply to this email and we will help.

7. Book your first class.

   • From the home screen, click “Schedule”, and book your first class. Classes from August 1st on should be bookable.

   • You can now book classes at any of our three Invictus Boston locations. If you only want to see classes at a particular location, click the three line icon on the “Schedule” screen and then filter by the locations you want to see.

8. (Optional) Try out the social feed

   • From the home screen, click “Social”, then “add post”, and then let us know your favorite gym movement!

9. (Optional) Move over your benchmark data from SugarWOD

   • You will be able to retain your SugarWOD profile with your benchmarks and past workout history as long as you would like. Push Press does offer a help doc here for importing your workout history from SugarWOD to Push Press, but it is a bit clunky. Many members from our other gyms that we have migrated to Push Press have opted to manually input their most important benchmarks to Push Press and kept SugarWOD on their phone to reference for the more obscure benchmarks or past workout history.

     
     

As a reminder, all class scheduling will be through Zenplanner and all of the workouts will be posted in SugarWOD through Thursday, July 31st. All class scheduling and posted workouts will be in Push Press from Friday, August 1st on.

If you run into any issues or have questions about the process, don’t hesitate to reach out—we’re here to help!

Push Press Example Email

FAQ

Where do I find the Invictus Boston member app?

You can find the "Invictus Boston" member app on the Apple app store here and the Google Play store here. Please wait to create a Push Press account through the app until you’ve received an invite from Push Press the week of July 21st. There are several other apps from Push Press in the app store. There is no need to download these apps.

What will be migrated over to my Push Press account and what will I have to complete?

We will migrate over all of your contact (name, email address, phone number, address, etc.) and membership information (membership plan, billing amount, and billing date). We are also working with Push Press to have all of your billing information and signed documents (waiver and membership agreement) migrated over via a secure, encrypted service. That being said, migrations can be tricky and we may prompt you to complete your billing information when it’s time to send out the invite.

When can I start booking classes through the Invictus Boston app?

We will officially send out invites to access Push Press the week of July 21st. Once you get this invite, download the Invictus Boston app, and complete your account, you will be able to start booking classes for August 1st and beyond. Class scheduling and booking will remain in Zenplanner through Thursday, July 31st. 

Will I be able to go to any Invictus Boston location?

Yes! As an added benefit of the migration, you will be able to attend any class at any Invictus Boston location starting August 1st. In the Invictus Boston app, you will be able to filter the class schedule by location and class type to find the classes that work best for you!

A note if you pay with your membership with your FSA/HSA

If you need HSA/FSA receipts up through July, you’ll need to ask for them before August 1! Please reach out to Kenz (kenz@invictusboston.com) if you are a Fenway member and Luke (luke@invictusboston.com) if you are a Back Bay member and need these receipts or have any questions.

What will happen to my SugarWOD workout history?

You will be able to retain your SugarWOD profile with your benchmarks and past workout history as long as you would like. Push Press does offer a help doc here for importing your workout history from SugarWOD to Push Press, but it is a bit clunky. Many members from our other gyms that we have migrated to Push Press have opted to manually input their most important benchmarks to Push Press and kept SugarWOD on their phone to reference for the more obscure benchmarks or past workout history.

Who do I reach out to if I have questions or issues?

Please reach out to Justin Bartels at bartels@invictusboston.com if you have any questions or need help!